USAA closed over half of 2025 home insurance claims without paying claimants

USAA, the insurer serving military families, released its 2025 home claim data. The company closed 51% of home insurance claims that year. None of the closed claims resulted in a payment to the insured. The figure was highlighted in a recent business report. Homeowners expressed concern over the high closure rate. Critics suggest the practice may reflect stricter claim standards. USAA has not disclosed detailed reasons for the closures. Regulators and consumers will watch for any policy changes.