University of Auckland study explores why older adults feel excluded from digital life

Researchers at the University of Auckland investigate barriers faced by seniors in digital environments. The study finds that many older people feel shut out by technology. Factors include limited digital skills and inaccessible design. The analysis highlights gaps in online services for this demographic. Participants report frustration and reduced participation in online activities. The researchers suggest targeted training and inclusive design as solutions. Findings underscore the need for policy and industry adjustments. The study calls for greater support to bridge the digital divide for older users.