Indonesian firms can tap 'Agentic AI' for tangible business gains

Indonesian companies are increasingly hearing AI hype. Experts suggest focusing on 'agentic AI' to unlock real value. Agentic AI refers to systems that can act autonomously toward goals. Businesses can integrate such agents into existing workflows. Potential applications include customer service automation. Another use case is supply‑chain optimization. The article advises pilots before large‑scale deployment. Success depends on clear objectives and measurable outcomes.