Digital Tech and AI Aim to Bridge Gap Between Institutions and Citizens

A recent Eunews article highlights the role of digital technology and artificial intelligence. It argues these tools can bring public institutions and citizens closer together. The piece cites examples of online services improving access to government information. AI‑driven platforms are said to personalize interactions and streamline processes. The article notes potential for increased transparency and trust. It also warns of challenges such as data privacy and digital inclusion. Stakeholders are encouraged to adopt responsible tech policies. The discussion underscores the growing importance of tech in public engagement.