Assurant 2026 Report Says Reliability, Support and Transparency Crucial as Connected Tech Expands

Assurant released its 2026 Global Connected Consumer Trends Report. The study finds that as connected technology becomes more essential, reliability matters more. Consumer demand for strong support services is also rising. Transparency from providers is identified as a critical factor. The report suggests companies must prioritize these attributes to retain users. Findings are based on surveys of global consumers. Industry leaders are urged to adapt strategies accordingly. The report will influence future product and service development.