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Air Canada announced the appointment of Michael Rousseau as its new chief executive officer. Rousseau, a French speaker, will take over after the airline’s March crash. The Air Canada announced the appointment of Michael Rousseau as its new chief executive
officer. Rousseau, a French speaker, will take over after the airline’s March crash. The appointment follows criticism of his largely English condolence video sent after the incident. Passengers and stakeholders demanded a more culturally sensitive response.
Rousseau’s leadership is expected to address the airline’s public relations challenges. He will retire at the end of the year, paving the way for a future successor. Air Canada’s board cited his experience and language skills in the decision. The move aims to restore
confidence among passengers and regulators.